DETAILED DESCRIPTION OF GOODS AND/OR SERVICES

Liberation is a registered business that sells de-alcoholized wine and related products and services.

  1. DELIVERY POLICY

Delivery turnaround times are as important to us, as they are to you, and we will endeavour to get your order to you as quickly as is humanly possible.  It all depends on where you are located, and what products you have ordered.

We deliver nationwide within South Africa. If you are outside of South Africa, please contact us for a customised shipping quote.

Expected delivery timeframes:

  • Main Centre: 3 to 4 working days
  • Regional: 3 to 5 working days
  • Remote: 5 to 10 working days

Order under R1000: R150 | Order R1000 or more: FREE

We reserve the right to charge an additional surcharge for delivery to remote locations or rural areas.

Overnight Deliveries: This can be arranged subject to stock availability if you contact Liberation via email. Please note the overnight courier charges will be for your own account.

  1. EXPORT RESTRICTION

If you are outside of South Africa, please contact us for a customised shipping quote.

  1. RETURN AND REFUNDS POLICY

If your parcel is very wet or damaged upon arrival, or shows signs of having been tampered with, you should either sign for it as ‘Arrived Damaged’ or refuse to sign for it and have it returned to us.

Please contact us immediately if this happens. If you sign for your parcel and subsequently find that something inside is damaged, please take photos of the damaged box and contents and email them to us immediately so that we can arrange a replacement for you.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@liberationwineco.co.za.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at hello@liberationwineco.co.za

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at hello@liberationwineco.co.za

  1. PAYMENT OPTIONS ACCEPTED

Payment may be made via Visa, MasterCard, or by bank transfer into the Liberation bank account, the details of which is available below.

Payment can be made by:

  • Credit card: VISA & Mastercard
  • Debit card: VISA & Mastercard
  • Instant EFT

OR, you can pay via Direct Bank Transfer (EFT):

Bank: ABSA

Account #: 4102135793

Branch: 632005

Account name: Liberation Co Pty Ltd

Please use your name and surname as the reference

  1. CARD ACQUIRING AND SECURITY

Card transactions will be acquired for Liberation via Pay Fast (Pty) Ltd which is the approved payment gateway for all South African Acquiring Banks. DPO Pay Fast uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3), and no Card details are stored on the website. Users may go to www.Pay Fast.co.za to view their security certificate and security policy.

  1. CUSTOMER DETAILS SEPARATE FROM CARD DETAILS

Customer details will be stored by Liberation separately from card details which are entered by the client on DPO Pay Fast’s secure site. For more detail on DPO Pay Fast refer to www.payfast.co.za.

  1. MERCHANT OUTLET COUNTRY AND TRANSACTION CURRENCY

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction currency is the South African Rand (ZAR).

  1. RESPONSIBILITY

Liberation takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution, and delivery of goods.

  1. COUNTRY OF DOMICILE

This website is governed by the laws of South Africa and Liberation chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

2 Sally Road

Sunnydale

Noordhoek

Cape Town

7975

  1. VARIATION

Liberation may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  1. COMPANY INFORMATION

This website is run by Liberation Co (Pty) Ltd (private company) based in South Africa trading as Liberation Co (Pty) Ltd and with registration number 2021/850114/07.

  1. LIBERATION CONTACT DETAILS

Email: hello@liberationwineco.co.za

Telephone: +27 78 456 0990

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TERMS OF USE | OVERVIEW

This website is operated by Liberation Co. Throughout the site, the terms “we”, “us” and “our” refer to Liberation Co. Liberation Co offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted by Afrihost, and powered by Woocommerce. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your device’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them. Before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our privacy policy please refer to Section 21 below.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Liberation Online Shop, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Liberation Online Shop and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of South Africa.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hello@liberationwineco.co.za

SECTION 21 – Privacy Policy

Liberation Co is committed to protecting your privacy. We recognise our obligation to respect and protect the confidentiality of your personal and financial information.  For this reason, we have developed this policy, together with our Terms and Conditions, to govern the processing of your information. Please read and consider this document carefully since it sets out our intended use of your personal and financial information. We require you to consent to this policy before we can process an order submitted by you or render any services to you.

WHO WE ARE

When we refer to “we”, “us”, “our”, “Liberation Co” or “Liberation” herein we are referring to Liberation Co (Pty) Ltd , a private company incorporated in accordance with the laws of the Republic of South Africa with registration number 2021/850114/07, trading as “Liberation Co (Pty) Ltd” and its affiliated group companies, or any of them, as the context requires, as well as our assignees and successors in title. Our principal place of business is at 2 Sally Road, Sunnydale, Noordhoek, 7975, but we recommend you contact us at +27 (0)78 456 0990 or electronic mail at hello@liberationwineco.co.za.

All references to “you”, “user” and “your” are deemed to refer to any user and/or visitor of www.liberationwineco.co.za, and other related URLs, and/or any ancillary services (“Website”).

ACTIVE COLLECTION OF PERSONAL INFORMATION

To access or take advantage of certain features of the Website, we may request that you provide personal information. “Personal Information” is information about you that is associated with your name or identity, such as, name, mailing address, e-mail address, credit or debit card account number, birth date, telephone number, or purchase information. Personal Information may also include “Demographic Information”, such as your gender, marital status, salary, purchasing habits, or similar information.

Personal Information may be requested and collected at various locations and on various forms on the Website, including but not limited to:

  • registration forms for newsletters and other e-mail communications;
  • registration for membership to the Website;
  • when you submit an inquiry via the Website;
  • when you submit an order for wine or other products; or
  • when you communicate or otherwise interact with us via the Website.

You may always select not to submit Personal Information, however, as a result, you may not be able to access certain of the Website’s features and/or functionality.

We may also provide you opportunities to submit Personal Information about other individuals. For instance, you may choose to send a notice through the Website to a friend regarding content offered by the Website. Or when you gift wine to a friend. We will not use the Personal Information of these individuals for any other purpose unless we disclose otherwise at the time you provide the information. It is your responsibility to ensure that you are permitted to share such third-party information with us to use on the basis as described under these terms.

We will also collect information of how you have used the Website to improve the user experience.  This is done by means of cookies.  When you visit the Website, a cookie is a piece of information sent to your computer by our web server.  To optimise your experience, a cookie helps to recognise you when you re-visit the Website.

If you have registered as a member, you may update or modify some of the information that you actively provided through the Website, including your e-mail marketing preferences, by logging into your member account. In addition, you may deactivate your member account.

We may use a third-party company to monitor website traffic, which may, in some instances, store your information, including the Personal Information you submit to such third parties.

By continuing to use the Website, you consent to processing, collection, storage, retention, and use of the Personal Information you provide for the purposes set out in this Privacy Policy, and you consent to our collection of any changes or updates that you may provide to any information you provide that is collected by us. If you do not agree to this Privacy Policy, please do not use the Website.

Where you provide us with Personal Information relating to a third-party data subject (for example, your friends, customers and/or clients), you warrant that you have obtained all necessary consents from such data subject, including the data subject’s consent for you to share such Personal Information with BFV to process. We shall protect, store, and process this Personal Information in the same manner and equal level of security as Personal Information about you.

HOW DO WE STORE YOUR PERSONAL INFORMATION?

Your Personal Information is digitally stored on a Website with a third party in South-Africa. We also keep a backup on premises and/or hard copies (as applicable).  We have agreements with service providers to keep Personal Information secure and they are using appropriate and reasonable security measures to ensure the handling of Personal Information receives at least the same level of protection as it is given in this Privacy Policy.

PROTECTION OF YOUR PERSONAL INFORMATION

We recognise that protecting your privacy is important to you. For this reason, we are committed to protecting the Personal Information you provide in a variety of ways.

We will:

  • treat your Personal Information as strictly confidential;
  • take appropriate technical and organisational measures to ensure that your Personal Information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
  • promptly notify you if we become aware of any unauthorised use, disclosure or processing of your Personal Information;
  • provide you with reasonable evidence of our compliance with our obligations under this Privacy Policy on reasonable notice and request; and
  • Upon your request, promptly return or destroy any and all of your Personal Information in our possession or control.

We will not retain your Personal Information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period.

WHY WE NEED YOUR INFORMATION

We will collate the Personal Information which you give to us to provide you with services and personalise your use and visits of this Website. We may also use such Personal Information to inform you, the user, about changes in the services we offer and/or about features we think you would find of interest. We may also permit the affiliated entities in our company group to inform you about products or services they offer that might interest you. By giving us this Personal Information, you consent to our use of it for these purposes, including for the purpose of processing your orders and instructions.

In addition to the above, we collect and process your Personal Information for the following purposes:

  • to process orders for products or services and for making related decisions including by verifying your identity, credit status, contact details, financial track record and otherwise ascertaining that you qualify for our products or services from time to time;
  • to take such actions as may be required to enable and improve your access to and/or use of our products and/or services and to exercise our rights and comply with our obligations in respect thereof, including by processing and recording your product orders and service requests and transactions, managing your accounts and policies, delivering our products and services to you, communicating with you regarding your use of our products and services and collecting payments you may owe us;
  • to ensure that the information we receive and hold about you is accurate, complete and up to date;
  • to prevent, investigate and prosecute fraud, money laundering, abuse of our services and other unlawful activities;
  • to comply with legal and regulatory requirements, for audit purposes and legal proceedings;
  • to conduct market research and business analysis, understand your preferences, learn more about the products and services that you are interested in and improve the products and services we offer to you;
  • to inform and provide you with the opportunity to make use of products, services and benefits that we offer and what we believe may be of interest to you to the extent that we are lawfully permitted to do so; and
  • for such other purposes as you may consent to or as may otherwise be lawfully permitted, including for the purposes of protecting our and/or your legitimate interests and/or that of our suppliers and other customers.

Please note that we will not contact you telephonically for unsolicited marketing purposes or send unsolicited marketing communications to you by mail, facsimile, SMS or electronic mail if you have objected to receiving such communications by way of a public register recognised for such purposes by law or by notifying us of your objection in the prescribed manner. We will provide you with reasonable opportunities to object to and/or opt-out from receiving marketing communications in the manner prescribed by law, including on each occasion when we send you such communications.

DISCLOSURE OF INFORMATION

By proceeding to submit your Personal Information, you give consent for the storage, transmitting and access of your Personal Information by third parties in overseas jurisdictions for the purposes described herein.

We may, in our sole discretion, share Personal Information with third parties that is not associated with your name or identity, such as website usage information, anonymous Demographic Information, and aggregate user statistics.

In addition, we may share Personal Information with such third parties and for the purposes as described below:

Service Providers: We may share your Personal Information with third party service providers so that they may perform certain services for us, such as website hosting, order fulfilment, clearing and processing credit and debit card payments, or performing other services on our behalf.

Business Transfers: We reserve the right to disclose and transfer Personal Information about you including, without limitation, during any due diligence process: (i) to a subsequent owner, co-owner or operator of the Website; or (ii) in connection with a corporate merger, consolidation, restructuring, sale of substantially all of the winery stock and/or assets or other corporate change.

Legal and Safety Obligations: We may disclose your Personal Information: (i) if we are required to respond to summons, court orders, legal process or other valid law enforcement measures; (ii) at the request of governmental authorities conducting an investigation; (iii) when we believe in good faith that the law requires disclosure; (iv) to verify or enforce compliance with our Terms and Conditions or other policies governing the Website; (v) whenever we believe disclosure is necessary to limit our legal liability or to protect or enforce the rights, interests, or safety of the Website, visitors to the Website or other third parties; or (vi) to respond to an emergency.

PARENTAL/AGE ADVISORY AND LIABILITY

The Website is not directed to children or individuals younger than 18. We do not knowingly collect or solicit Personal Information from anyone younger than 18. If we discover that we collected Personal Information about a child or individual younger than 18, we will delete the Personal Information.

No data transmission over the Internet or electronic storage of information can be guaranteed to be 100% secure or hacker proof. While we have implemented high security measures, we cannot ensure or warrant the security of any information and/or Personal Information you transmit to us or through the Website, and accordingly shall not be liable for any loss, damage and/or cost which you may suffer or incur because of a data breach or cyber-attack.

MODIFICATIONS TO THE PRIVACY POLICY

We reserve the right, at any time, for any reason in our sole discretion and without prior notice or liability, to change, modify, amend and/or update this Privacy Policy. Therefore, you should review this Privacy Policy before submitting any information to us. We will collect, store, use and share your Personal Information in a manner consistent with the Privacy Policy in effect at the time you submitted the information, unless we receive your consent to the new or revised policy.

YOUR RIGHTS REGARDING YOUR INFORMATION

Provided that you give us suitable and adequate proof of your identity, you have a right to know which records we hold about you and to know the identity of all third parties which have been or are to be given access thereto. This can be done by submitting a written request to us. We will not be obliged to provide you with information to the extent that we are prohibited or permitted thereto by applicable law.

You also have the right to require us to correct or erase any records we hold about you that we are no longer permitted to retain, is inaccurate, irrelevant, excessive, out of date, incomplete, misleading or has been unlawfully obtained. This can be done by submitting a written request to us. We will notify you of the steps taken as a result of your request.

Please contact us if you want to submit any request to us hereunder. We will provide you with the prescribed form and the amount of any applicable prescribed fee.

OBJECTIONS

Please contact us if you want to object to our collection, processing, recording, protection, use or sharing of your information. Please note that we may require a reasonable period to comply with your objection and can only do so if permitted thereto by law and such compliance does not unreasonably prejudice our legitimate interests or that of a third party.

QUESTIONS/CONTACT US

If you have questions about the Website, our Terms and Conditions or this Privacy Policy, including how we may collect, store, use or share information about you, please contact us at hello@liberationwineco.co.za.  We appreciate your feedback and will always respond within a reasonable time.

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